Shipping:

Collection Perle Captive will be shipped in 4 to 6 weeks. All these jewels are made to order and handcrafted in the Unites States. Each shipment is fully insured.

Carved Pearl collection, currently featuring three lines online are all ready to be shipped. Please allow 3-5 business days for us to ship your item.

Shipping & Insurance:

  • For each address within the United States, the following charges apply:
  • Ground shipping: $15, please allow 4-5 business days.
  • Express shipping: $20, please allow 3-4 business days.
  • Overnight shipping: $35 Please allow 1-2 business days.

An email confirmation is sent to you when your item has been shipped. Packages require signature for delivery. We can not ship to PO Boxes or APO address. We accept Visa, M/C, and PayPal. Please call us if you prefer to handle your purchase by phone. We can receive payments by wire transfer and personal check by prior arrangement. Items purchased by personal check are shipped after the check has cleared.

International Orders:

We regularly ship to clients in other parts of the world. You will receive a shipping estimate as part of the checkout process. It is only an estimate and the shipping charge will be adjusted upon final processing of you order. You will be notified of the price as well as the carrier we will use. Please keep in mind that you will be responsible for any taxes/duties incurred by destination country.

Return Policy

All jewelry pieces are made to order or one of a kind as each carved pearl is different, and as such are non-returnable/non-refundable. Atelier Leseine aspire to make our customers happy with their jewelry purchases. If you have any problems or complaints please contact us within 3 days, after receiving your jewelry. In the rare instance of damaged jewelry we will work with you to our mutual satisfaction to resolve the problem. Cancelations of your order must be made within 3 days of placing the order.

We make every attempt to ensure that our online catalog is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs. Additionally, as no two pearls are alike and every computer monitor is set differently, colors and sizes may vary slightly from the items shown. Our goal is to provide you with as much information as possible so that you can see the beauty and shape of a particular item, and make an educated and satisfying purchase.

Security Guarantee

We are dedicated to protecting your order information. Because of this, all personal data that is transmitted through our site is encrypted using SSL or "Secure Socket Layer" technology which encrypts your order information to avoid the decoding of your information by anyone other than Atelier Leseine.

Pricing

Our prices are subject to change without notice due to market fluctuations on precious metals and gems.

Custom Items

Atelier Leseine Loves creating jewels specific to your desire, style and budget. Email nathalie@atelierleseine.com with your custom jewelry inquires.